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Swanepoel SOCIAL MEDIA Report 2010 Table of Contents
Untitled Document
Table of Contents
(not final)
Chapter 1 - What is Social Media?
The Connectivity Revolution
The Communication Revolution
Early Social Networks
Modern Social Media
The Power of One
The Longtail
Summary Social Media Networks
Video Sharing Sites
Microblogging Sites
Social Bookmarking Sites
Real Estate Social Media Networks
Chapter 2 - Where To Start?
Determining the Landscape
Determining Motivation
Purpose Statement
How to Conduct Yourself
Cultural Awareness
Rules of Engagement
Mananging Your Time
Measuring Your Success
Chapter 3 - Sites and Tools
Hubs-and-Spokes Framework
The Spokes - Outposts and Listening Posts
The Hub
Your Blog
Selecting the Best
Facebook
LinkedIn
Twitter
YouTube
Chapter 4 - Monitoring the Conversation
Components of Listening Posts
Manual Queries
RSS Feeds
Google Alerts
Message Board Alerts
Paid Monitoring Services
Chapter 5 - Tying it all Together
Dividing Up the Social Media Orchestra
Communication Focus
Multimedia Focus
Collaboration Focus
Finding the Social Balance
Chapter 6 - 10-Day Action Plan
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