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Shipping and Returns

Shipping Costs
Shipping costs vary depending on item ordered, size and weight of item, publisher, etc. Cost will be automatically calculated and added to the total during the Checkout process.


International and Bulk Orders
Contact us via email to receive a quote for shipping costs (contact details under Contact Us).


e-Books and Downloads
All items require checking out, even where items are free. After check out you will automatically be sent a special webpage that will list the item you have ordered together with the download instructions.


Book Returns
Most book returns are accepted with 14 days of date of sale but are ultimately subject to each different Publisher. Contact us via email with your original book order # and you will be advised where to return the book to. Shipping cost will be for your account. Reimbursements will be via the credit card used for the purchase or via bookstore credit. For contact details go to Contact Us.


Electronic format, CDROM's, etc.
Items in electronic format (including but not limited to Adobe PDF, Microsoft Word, Tapes, CD-Rom, etc.) are non-refundable. Corrupted files, media damaged in shipment, and the like will be replaced at the sole discretion of the RealtyU® Bookstore.


Technical Support
Please note that neither RealtyU® nor any of the Publishers offer technical support for any files provided in electronic format, nor will they be held liable for any operating system or software incompatibilities. Purchase of the product assumes buyer's basic familiarity with each item's respective file format and the associated software.