TABLE OF CONTENTS

A Licensee’s Guide to
Fair Housing
Volume XII
I.   Introduction................................................ 1
II.  Goals and Objectives........................................ 3
III. Federal Fair Housing Laws................................... 5
A.  Administration
B.  Relevant laws
1. Civil Rights Act - 1866
2. .................................... Civil Rights Act - 1968
3. Fair Housing Amendments Act - 1988
C.  Protected Classes
1. Familial Status
2. Race
3. Sex
4. Handicap
5. Color
6. Region
7. National Origin
D.  Discriminatory Practices
1. Advertising
2. Refusal to sell or rent
3. False representation of availability
4. Discrimination in terms and conditions
5. Discrimination in providing services or facilities
6. Discrimination in financing or appraisal
7. Denying membership in facility or services related to sales or rentals
8. Denying access to common areas
E.  NAR’s Aids Disclosure Policy
F.  Exemptions
G.  Equal Credit Opportunity Act
H.  Americans With Disabilities Act
I.  H.U.D. Guidance Regarding Advertising
J.  Fair Housing Logo
K.  NAR Recommendation Regarding Buyer Representation
IV.  California Civil Rights Laws............................... 19
A.  Administration
B.  Relevant Laws
C.  Protected Categories
D.  Housing Practices
E.  Exemptions
F.  Complaints
G.  Remedies
H.  Complaint Flow Chart for DFEH
V.   Remedies for Fair Housing Violations....................... 25
A.  Who may file a claim?
B.  Penalties under Federal law
C.  Remedies under California Law
D.  Responsibility for violation
E.  Burden of proof
VI.  Fair Housing and Property Management....................... 27
A.  What is prohibited?
B.  What is not prohibited?
VII. Fair Lending............................................... 29
A.  Equal Credit Opportunity Act
B.  The Housing Financial Discrimination Act of 1977 (Holden Act)
C.  Home Mortgage Disclosure Act
VIII.   N.A.R. Actions......................................... 31
A.  Code of Equal Opportunity
B.  Article 10 of the Code of Ethics
C.  Voluntary Affirmative Marketing Agreement
D.  Fair Housing Partnership Resolution
E.  Cultural Diversity Program