TABLE OF CONTENTS

A Licensee’s Guide To
Agency
Volume XI
I.  Introduction................................................. 1
Ii  Goals And Objectives......................................... 3
Iii....................................................... Glossary 5
Iv. Agency Identified............................................ 7
A.. Agency Defined
B.. History of Organized Real Estate related to Agency
C.. Clarification of Agency Relationships 
V.  Regulations Regarding Agency................................ 11
Vi. Agency Related Actions of the N.A.R......................... 13
Vii......................................... California Legislation 23
A.. Basis of Agency Relationships
B.. California Civil Code Legislation
C.. Types of Agency Relationships
a) Single Agency
b) Exclusive Agency
c) Dual Agency
D.. Three Step Compliance
E.. Listing Agent Obligations
F.. Selling Agent Obligations
G.. Sanctions for Breach of Agency Duty
VIII................................... Fiduciary Duties to Clients     29
A.. Confidentiality
B.. Obedience
C.. Loyalty
D.. Disclosure
E.. Accountability
F.. Reasonable Skill and Care
IX. Non-Fiduciary Duties to Customers .......................... 31
X.  Authority of the Agent ..................................... 35
A.. Actual
B.. Ostensible
C.. Scope of Authority
D.. Restrictions on Authority
E.. Emergency Authority
F.. Duration of the Agency Relationship
G.. Revocation of the Agency Relationship
XI. Creation of the Agency Relationships ....................... 39
A.. Express Agreement
B.. Implied or accidental Agency
C.. Gratuitous Agency
D.. Sub-agency
XII........................................................ Summary 41
    Review Quiz Answers......................................... 43
    Agency Forms
(CAR Forms are reprinted with permission; endorsement not implied. Forms are current as of time of publication.)
Disclosure Regarding Agency Relationships (AD)............ 19
Disclosure and Consent for Representation of More Than  One Buyer or Seller (DA).............................. 21
Confirmation of Real Estate Agency Relationship (AC)...... 22